At Amethyst you will be cared
for professionally, catered to with precise knowledge and treated
with caring hands, utmost integrity, respect and compassion. Patients,
students and customers will leave with a sense of lightness, renewed health and
a deep sense of peace.
1268 Leffler Rd
Covid 19 RESTART PLAN - The overall aim of these protocols is to reduce potential coronavirus transmission by: •Required ongoing self-assessment for signs of Covid-19 related illness in both the patient and the therapist •Reducing all physical, non-treatment related interactions amongst all people within the practice environment • Hand hygiene requirements •Avoiding face touching •Enhanced cleaning protocols •Appropriate use of personal protective equipment (PPE) • Meeting professional obligations, particularly related to informed consent and liability insurance Self-Assessment for Symptoms of Covid-19: For Patients & Therapists •Pre-Screening / Prior to Arrival •Patients will be informed about their responsibilities at the time of booking. A notice will be placed on the website, and the online booking software will send them a copy of these protocols as part of a Covid-19 specific consent form they will be required to sign electronically, prior to arriving at their appointment. •One day prior to their booked appointment, the patient will be required to complete the online BC COVID-19 which their therapist will send through Janeapp. Symptom Self-Assessment tool and to stay home if they experience any symptoms ofCovid-19 ●The tool can be found here: https://bc.thrive.health/covid19/en ●The therapist will contact the patient prior to their appointment as booked to discuss using the self-assessment tool, and the verify that it has been done. ●The therapist will assess herself daily and will commit to cancelling all appointments if symptoms appear. ● An appointment must be cancelled immediately if either the patient or the therapist presents with even mild symptoms that may be signs of Covid-19 including :Fever, Cough, Chills, Shortness of breath, Sore throat or pain with swallowing, loss of sense of smell, new or sudden headache or muscle aches, significant Fatigue, Loss of appetite or sense of smell. •Covid-19 Symptoms may range from mild to severe. Patients are required to cancel appointments if they experience what they determine to be ‘just feeling under the weather,’ on the day of their appointment. •Patients must confirm that they have not been in contact with anyone displaying illness, or signs and symptoms of Covid-19 within 14 days prior to their treatment. •The patient will be required to sign (electronically) a consent and liability waiver with respect to Covid-19 prior to every appointment. •As a part of the consent form, patients must commit to understanding that while we’ve taken all possible measures to minimize risk of viral transmission, the nature of Massage Therapy means that physical distancing is not possible in the treatment room. We are taking all possible precautions to eliminate the risk but that patient is aware that there is still a chance of transmission. • Patients with higher risk profiles and/or weakened immune systems should consider alternatives for care and postpone treatment •The therapist and patient must agree that the therapeutic benefit of Massage Therapy outweighs any potential consequence of treatment, including the possibility of viral transmission. •Patients who develop even mild illness or symptoms must cancel booked appointments, even without notice. •They will not be charged a late cancellation fee if they cancel due to illness. •If you have appointments coming up, we will contact you to confirm that you are not experiencing any symptoms etc. •Pre-booked upcoming appointments may need to be rescheduled to reflect your therapists changes in schedule to take into consideration more time for the cleaning and sanitation process. Please have patience with us and we will make sure to get everyone scheduled back in as quickly as possible. Upon Arrival •We are asking all patients to wait in their car until the time of their appointment. Please do not come early to eliminate time in the waiting room. •At your appointment time, your RMT will come to you, your car (or bike) and bring you inside for your massage •Masks should be worn at all times within the clinic space. Please bring your own and wear it when you arrive. If you do not have a mask, a single-use mask will be provided. •Please do not bring loved ones with you to you your appointment at this time. •The therapist will advise the patient of her current results from online BC COVID-19 Symptom Self-Assessment tool. •Patients will be asked to confirm their own current results from online BC COVID-19 Symptom Self-Assessment tool •Patients must confirm that they have done a pre-screening and have no signs of Covid-19 as outlined here:http://www.bccdc.ca/health-info/diseases-conditions/covid-19/about-covid-19/symptoms •Patient must confirm that they have not travelled outside British Columbia within 14 days prior to their appointment. Appointments will be cancelled immediately if the patient does not meet the pre-screening criteria upon physical presentation at the clinic. This is of the professional discretion of the therapist to act the best interest of our team and the community and decreasing the risk of transmission. Physical Distancing Reception Area / Entry into Clinic Space •Only 1 patient/person is permitted in the clinic space at any given time. Patients must arrive unaccompanied unless an exceptional circumstance. •The therapist and the patient will both maintain a space of 2 meters (6 feet) distance between each other in all clinic areas that are outside the treatment room. •All fabric chairs etc have been removed and replaced with chairs that can be wiped down for sanitation. Carpets have been removed. Pillows have been removed from the waiting area. Pillows in treatment room have waterproof wipeable cases on them now as does the table and face cradle . •Patients are not permitted to lounge in the clinic reception area before or after the treatment •Tea, water and magazines have all been removed from the clinic reception space.. •Nothing remains in the clinic space that cannot be disinfected. •Appointment times are scheduled to reduce the potential of patients crossing paths, and to allow for time in-between sessions for enhanced cleaning .•Patients are asked to arrive on time and not early for appointments .•Patients are required to wait in their vehicles or outside the clinic door until the time that their therapist is ready for them and will open the door for them to enter. •The clinic door will be opened for the patient by the therapist. The clinic door will be re-opened by the therapist at the end of the appointment for the patient to leave without touching the door knob. Within the Treatment Room •It is not possible to maintain physical distancing while in the treatment room .•Patients will be asked to remove from the clinic everything that they bring with them. Please do not bring anything extra inside ( books, scarves, etc) •To decrease our risk of crossing paths and to maintain further social distancing we will be taking payment by etransfer only (special circumstances of cheques or cash accepted) •We will not be issuing any paper receipts or statements at this time. Your receipt will be emailed during your treatment time. Washroom for Patient Use Please use your own washroom before you come to the clinic. If you need to use ours it will be available. •The washroom has been equipped with paper towels, touchless soap dipenser and proper hand washing guidelines off the CDC website. •Soap and fresh paper towels for drying will be available at all times. •Please leave the restroom door open after use. It is recommended that patients may use a paper towel to open the door, and then discard of it before re-entering the clinic space Hand Hygiene • Immediately upon entering the clinic space the patient must either: Go directly to the hand washing sink without touching anything inside the clinic and wash their hands with soap and water for at least 20 seconds and then dry thoroughly, or Use hand sanitizer •The therapist will wash hands thoroughly for at least 20 seconds between patients, before and after disinfecting spaces, before donning gloves, after taking gloves off and before donning or doffing other PPE like face masks or shields. •Hand washing protocols will be posted visibly in the reception area and at sinks. •Patients will be permitted to open the door for themselves after the treatment to let themselves out of the treatment room. • Tissue is available inside the treatment room that the patient may use as a barrier when opening the door. • Hand sanitizer is available within the treatment room; patients will be asked to wash or sanitize their hands before the treatment •The doorknobs will be disinfected between each patient. Please do not touch the heat controls or light switches, they will also be sanitized between patients. Avoid Face Touching •The therapist will communicate with the patient that coronavirus can be transmitted by touch if droplets are on the hand when it touches the face, as it can transfer those infected droplets to the mouth, nose or eyes. •Tissue will be available throughout the clinic: in the reception area, treatment room and washroom in order that patients and the therapist may use tissue to address an itch and/or touch the face for any other reason •The therapist will wear a mask at all times. •Patients are requested to wear face masks that cover both the nose and mouth at all times within the clinic space.• Intraoral TMJ treatments will not be conducted at this time. Enhanced Cleaning •Additional time has been scheduled between patients to allow for thorough cleaning of the treatment room. (30 minutes) •All surfaces will be cleaned/disinfected with a Canada Health Approved for use against Covid- 19 disinfectant as listed here:https://www.canada.ca/en/health-canada/services/drugs-healthproducts/disinfectants/covid-19/list.html •Common areas will be cleaned and disinfected including the restroom (if used) between patients. •All high touch surfaces will be cleaned and disinfected between patients, regardless of appearances. High touch surfaces include (but are not limited to):Light switches, door knobs, electronic devices, table surfaces, chairs, stools, faucets, etc. ●The treatment table, table levers, face cradle, lotion bottles will be disinfected immediately after each treatment. ●All linens, including blankets and pillow cases are single use only and will be laundered using hot soapy water . Personal Protective Equipment •The therapist will wear a face mask at all times while working with a patient •The therapist’s face mask will be changed in-between appointments. •The therapist will wear non-latex gloves if/when appropriate or when patient requests. •Gloves may be appropriate when over-use of cleaning and/or chemicals causes skin irritation, or when the therapist’s hands or skin of the hands are otherwise inured. The therapist will wear goggles if patient requests. • Hands will be washed prior to putting the gloves on and immediately after removing them. •Gloves are also considered appropriate and will be worn by the therapist at the patient’s request. • Patients are requested to wear a clean face mask in the clinic at all times. • If patients have their own fabric face mask, they are requested clean it prior to use, and to arrive at the clinic wearing it. • If patients do not have a fabric face mask, a single-use disposable mask will be provided at the time of their treatment. Professional Obligations Liability Insurance •The therapist carries professional liability insurance through Wilson M. Beck as provided through the Registered Massage Therapist Association of BC. •The therapist is following all the health and safety guidelines outlined by the Registered Massage Therapists Association of BC, the College of Massage Therapists of British Columbia and the Provincial Health Officer and they are taking all reasonable precautions to clean and disinfect the clinic and all the surfaces within the treatment room. •No guarantees have been made by the therapist, that the patient may not come in contact with COVID-19 at or during an appointment. In the Event That a Patient Tests Positive for Covid-19 Having Been to a Massage Therapy Appointment within the 14- days Prior to Onset of Symptoms The patient will contact the therapist and inform her of positive test results and possible transmission of the virus immediately . In the Event That a Patient Alleges they Caught COVID-19 from the Therapist •The therapist will immediately call public health at 8-1-1 to report the alleged transmission, providing both the name of the RMT and the name and contact details of the patient. •The patient must agree to the release of this information under these circumstances in order to receive treatment. •All massage therapy appointments will be cancelled and the Therapist will cease to provide services until Public Health has investigated and provided direction .•The therapist will immediately self-isolate until Public Health has investigated and provided direction. In the Event That the Therapist Catches COVID-19 or Displays Symptoms of Covid-19 •The therapist will immediately self-isolate. •The therapist will call public health at 8-1-1 to report the symptoms and request access to Covid-19 testing if testing is granted: ●All massage therapy appointments will be cancelled and the Therapist will cease to provide services until test results are returned negative. ●If testing proves positive the therapist will follow Public Health directives in informing patients treated over the previous 14 days about potential transmission. If testing is not granted: ●All massage therapy appointments will be cancelled and the Therapist will cease to provide services for a minimum of 10-days beyond the onset of symptoms, and/or until symptoms cease. In the Event That the Therapist Comes into Close Contact with Someone Showing Signs of Illness or Tests Positive for Covid-19 •The therapist will immediately self-isolate. •All appointments will be cancelled and the therapist will cease to provide services until: •The close contact has been tested for Covid-19 and the results proved negative and the therapist is well, • OR after self-isolating for 14 days and having no symptoms of fever develop. •OR being cleared by a public health official. Asymptomatic Spreaders •Asymptomatic transmission of the coronavirus is an unavoidable risk of •We have put into place protocols to help mitigate that risk as outlined in the preceding documentation .•No guarantees have been made by the therapist, that the patient may not come in contact with COVID-19 at or during an appointment. Informed Consent In the current environment of Covid-19 risk, informed consent requires that the patient be informed and understands that: •Any massage therapy treatment involves some risk of Covid-19 transmission. •The therapist is following protocol to help reduce or mitigate risk where possible, but that risk cannot be reduced to zero; •The patient consents to the treatment despite some risk; And the RMT will document the patient’s consent in advance and at every treatment. These protocols and procedures are in place based on our current research and requirements of our colleges, associations and public health authority. They will change and adapt as more information and restrictions lessen or increase. The guidelines are meant to protect both therapist and patients from the further spread of Covid-19. The safety and health of our community is top priority for our team and we will do our due diligence to protect our clients and team. If you are not comfortable with the above requirements to receive your treatment than we request that you wait to receive a treatment when these guidelines have changed. By consenting to these guidelines you are also doing your part to keeping our team and community safe. Thank you for adapting with us and we look forward to seeing you soon.